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At VZN Law, maintaining the trust of our online users is of the utmost importance to us. We have developed this Privacy Policy (the "Policy") to show our commitment to fair information practices and the protection of our users’ privacy, and to explain how we collect, process, use, and share information about our users. This Policy applies to our website, https://www.vznlaw.com/, our services, and our SMS communications (referred to collectively herein as “VZN”, “us”, “we” or “our”). and that have this Policy posted (collectively, the “Site”). This Policy does not cover any legal engagement, which would be governed by terms set forth in a separate engagement letter.
Please review this Policy carefully and use the information herein to make informed choices. Feel free to contact us at support@vznlaw.com or 310-752-4605 if you have any concerns or questions about our privacy practices. By accessing the Site, opting into SMS communications, or submitting information to us, you agree to all of the terms set forth in this Policy.
If you do not agree to this Policy, do not use the Site or our services. Your continued use of the Site and/or of our services means that you agree to this Policy.
The Site is not specifically directed at or intended for children under the age of 13, and VZN does not knowingly collect personal information via the Site from anyone under 13. Any user that believes that VZN has in its database the personal information of a child under the age of 13 should contact us at support@vznlaw.com, so that, if necessary, we can remove the applicable information.
The types of personal information we obtain about you depend on how you interact with us and our services. When we use the term "personal information," we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or de-identified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual. The following are the categories and specific types of personal information that we collect:
Basic Identifying Information. Full name, postal and billing address, email address, phone number, date of birth, account name, signature, username, social media handle, or other similar identifiers.
Government-Issued Identifiers. Driver’s license number or other similar government identifier.
Device Information and Other Unique Identifiers. Device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
Internet or Other Network Activity. Browsing or search history and information regarding your interactions with our websites, mobile applications, emails, or advertisements.
Geolocation Data. Information permitting us to determine your location, such as manually provided location or device-level location.
Payment Information. Credit or debit card numbers.
Demographic Data. Age, gender, race, ethnicity, estimated income, and household information.
Job Applicant Information. Professional or employment-related information (education and employment history) provided during recruitment.
Sensitive Personal Information. Collected only with your explicit consent and never used to infer characteristics about you.
SMS Opt-In Data. Phone numbers, opt-in consent records, and communication logs submitted via web forms or paper forms.
We collect information about you through a range of channels:
Directly from You. When you make a purchase, register an account, contact us for support or general inquiries, fill out web forms, submit paper forms, or opt in to receive SMS messages, emails, or mailings.
From Our Business Partners. From business collaborators or payment processors/credit card issuers providing account updater services.
From Other Sources. Third-party data analytics, marketing partners, fraud prevention services, or publicly available sources.
Do Not Track Signals. Our Site may not support or respond to browser "Do Not Track" requests or signals.
We use the collected information to best provide our services, including:
Providing Services & Customer Support. Managing accounts, processing payments, providing receipts and order updates, and answering general inquiries.
Appointment Reminders & Service Updates. Sending timely service confirmations, schedule reminders, and service-related notifications.
Promote Security and Prevent Fraud. Detecting and preventing malicious, deceptive, fraudulent, or illegal activity.
Legal Obligations. Complying with regulatory obligations and defending legal claims.
Recruitment and Hiring. Making decisions regarding employment and hiring.
We will not disclose your personal information to third parties except as outlined below:
Third-Party Service Providers. We may share personal information with service providers performing core operational, internal, or marketing functions on our behalf.
Legal, Protection, and Safety. When required by law, legal process, or emergency situations involving safety.
Business Transfers. In connection with any merger, financing, acquisition, or bankruptcy proceeding.
Public Reviews. Discretionary posting of public feedback or reviews submitted by you.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Any phone numbers collected specifically for SMS consent will solely be used for the intended communication and will not be disclosed to other companies.
By opting into SMS communications from VZN Law via a web form, paper form, or other medium, you agree to the following terms and conditions:
Types of SMS Communications. You may receive text messages related to appointment reminders, service updates and confirmations, general inquiries, customer service messaging, and periodic promotional or conversational messages.
Opt-In Methods. You may opt in by submitting a web form on our Site, completing a paper opt-in form, or providing explicit verbal/written permission.
Message Frequency. Message frequency varies based on your interactions and service needs.
Message & Data Rates. Message and data rates may apply depending on your mobile carrier plan.
Opt-Out Instructions. You can opt out of receiving SMS messages at any time. Reply STOP to any text message to unsubscribe. Once opted out, you will no longer receive SMS messages from VZN Law.
Customer Support. If you experience issues with our text messaging program, reply HELP to any message or contact our support team at 310-752-4605 or support@vznlaw.com.
Non-Sharing Commitment. Phone numbers and opt-in consent records obtained as part of the SMS consent process will never be shared with third parties or affiliates for marketing or promotional purposes.
This Policy applies only to information collected by VZN Law. We are not responsible for the privacy practices or content of third-party websites linked through our Site.
Your personal information may be stored, processed, and transferred outside of your home country (including to the United States), where privacy laws may differ. By using our Site or services, you consent to this transfer, storage, and processing.
We retain personal information for as long as necessary to provide services, respond to inquiries or complaints, protect against fraud, and comply with legal obligations. When no longer required, data is securely deleted or anonymized.
We maintain appropriate technical and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no transmission or storage system can be guaranteed to be 100% secure.
Depending on your jurisdiction, you may have the right to access, correct, update, or delete your personal data, or withdraw consent. To submit a request, email us at support@vznlaw.com. We may verify your identity before fulfilling requests.
California residents under CCPA/CPRA have additional rights, including the right to know what personal data is collected, request deletion, and limit the use of sensitive personal information. To exercise California privacy rights, email support@vznlaw.com with "California Privacy Rights" in the subject line. We do not discriminate against users exercising these rights.
Email. Click the "unsubscribe" link at the bottom of any promotional email.
SMS / Text Messages. Reply STOP to any SMS message to stop receiving texts. Text HELP for support.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Website Form: https://www.vznlaw.com
Email: support@vznlaw.com
Phone: 310-752-4605
Company Name: VZN Law
VZN Law reserves the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our Site.
